Privacy policy

Privacy Policy

Effective Date:02.08.2025

1. Data Controller

The controller of your personal data is Mr. Producer LLC, headquartered at:
ul. Stefana Batorego 18/108, 02-591 Warsaw, Poland
Tax ID (NIP): 7011267526
REGON: 542129406
KRS: 0001181189

For questions or requests regarding your personal data, please contact us at:
Email: info@luna-maria.com
or by mail to our headquarters (please reference “Personal Data” in your correspondence).

2. Purpose of Data Processing

We process your personal data for the following purposes:

  • Responding to your inquiries, regardless of the method used to contact us (email, contact form, phone, or in-person).

  • Presenting you with promotional and commercial offers (Marketing).

  • Enabling you to use our social media channels (Social Media).

  • Allowing you to use our online store, including managing your user account, placing and fulfilling orders (Order Management).

  • Providing you with payment options for our products and services (Payments).

  • Collecting information about your use of our website (Cookies).

Providing your personal data is voluntary, but in many cases necessary for the above purposes. If you do not provide certain information, we may not be able to fulfill your request or process your order.

3. Legal Bases for Data Processing

Contact
We process your data to respond to your questions, manage our communication, and maintain records of correspondence, based on our legitimate business interests.

If your inquiry relates to a contract or purchase, your data is processed as necessary for contract performance.

If you raise concerns related to the processing of your personal data, we may process your data to fulfill legal obligations.

Marketing
We may process your information to send you promotional offers about our services or products via your chosen communication channel, with your consent or based on our legitimate business interests in promoting our products and services.

Social Media
We maintain company profiles on platforms including Facebook, YouTube, TikTok, and Telegram. In your interactions (such as following, liking, commenting, or messaging), we may process available information (such as your username or public profile), only as required to manage our social media presence or respond to your queries.

  • For details on how each platform processes personal data, please review their respective privacy policies.

Order Management
To enable you to purchase and receive goods/services through our online store, we process data to fulfill purchases, manage user accounts, and provide transaction support.

Payments
When you make a payment, your data will be processed to complete your purchase, and may be shared with payment services such as Przelewy24, BLIK, your selected bank, or payment providers (including card issuers, Google Pay, Apple Pay, etc.), solely for payment processing purposes.

Cookies
Cookies are used on our website to support functionality, personalize your experience, collect analytics, deliver advertisements, and protect security. Some cookies are necessary for the website to operate; others require your consent.

4. Data Retention

  • Contact: Data is kept only as long as necessary to respond to your inquiry.

  • Social Media: Data is kept as long as required to fulfill intended interactions or until you delete your posts/comments or unsubscribe.

  • Order Management & Payments: Data related to transactions may be stored for up to 6 years for compliance and record-keeping purposes.

  • Cookies: The duration depends on the type of cookie (typically up to 90 days unless deleted earlier by you).

5. Data Sharing

We may share your personal data with trusted third-party service providers, such as IT systems providers, payment processors, shipping companies, marketing service vendors, accountants, legal or tax advisors, and auditors, as necessary to operate our business and fulfill your orders.

We only contract with professional entities that maintain appropriate data protection safeguards.

We may disclose your information as required by law or if requested by government agencies or courts.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • The right to access your data and information about how it is processed.

  • The right to correct inaccurate data.

  • The right to delete your data (“right to be forgotten”).

  • The right to object to processing based on our business interests.

  • The right to limit processing of your data.

  • The right to data portability (receive your data or have it transferred to another organization).

To exercise these rights, contact us at info@luna-maria.com or via mail (see contact info above).
If you believe your data has been processed in violation of privacy laws, you may contact the appropriate data protection authority in your jurisdiction.

7. International Data Transfers

Some of our service providers or partners may be located outside the United States or the European Economic Area (EEA). If your data is transferred to a country without equivalent legal protections, we take steps to ensure appropriate safeguards, such as contractual protections.

8. Cookies Policy

What are Cookies?
Cookies are small text files stored on your device that help websites remember you, track your activity, and enhance your browsing experience.

Types of Cookies We Use:

  • Necessary cookies: Essential for website operation.

  • Analytical cookies: Help us measure visits and understand how the site is used.

  • Performance cookies: Collect information on how you use the site for improvement purposes.

  • Functional cookies: Remember your choices and settings (e.g., language).

  • Advertising cookies: Present content and offers relevant to your interests on other sites.

Managing Cookies
You can manage or delete cookies in your browser settings. Disabling necessary cookies may prevent the website from functioning properly.

Web Beacons
Some parts of our website or communications may use web beacons (invisible graphics) to gather information about your interaction with our content for analytical or marketing purposes.

9. Digital Security

Your data is encrypted in transit and at rest using industry-standard protocols (such as TLS).
We implement suitable technical and organizational safeguards to protect your data against unauthorized access, loss, disclosure, or alteration.

You may use our website anonymously or under a pseudonym, if technically feasible and not requiring a user account or transaction.